Every single every now and then I’ve customers come to me with computer system problems which have been manufactured even worse because of the earlier “tech” they employed. The final person who arrived to me experienced referred to as a “Computer Repair Omaha” he found inside the smaller advertisements of a regional newspaper after his Personal computer became infected that has a virus. Alternatively of cleansing the virus the tech man performed what we phone a “Nuke & Pave” which is a complete reinstall of the operating system, when he did the reinstall he employed an illegal Windows license key and to make matters a lot worse when he installed the OS he managed to get it assigned to the “D:” drive letter as a substitute of the “C:” drive.
These unscrupulous tech engineers often work for “cash in hand”, have no ethics, would not think twice about installing illegal software on their buyers computers, and do not posses technical qualifications or enough experience to have any chance of repairing the problem to the consumers satisfaction.
Often their shoppers are left with no comeback and end up turning to a qualified technician to correct the problems they created and sort out the original issues. The result is additional cost the customer and the possibility of their data being lost forever.
So how do you avoid these fly-by-night laptop repair service people also known as “Pizza Techs” (laptop or computer techs offering to mend computers for enough money to pay for their beer and pizza!)? Check out this YouTube video for a classic example of what I’m talking about.
I would follow these key points when deciding upon an engineer:
Recommendations are key! We get most of our business from recommendations, we do little advertising because we don’t need to. If you know someone who has utilised a computer tech and had a good experience then you should consider using the same human being.
Query the techs qualifications and experience. Do they have vendor certifications? Can they show you them? Can they show you a CV? Can they provide you with multiple people willing to vouch for them?
Do they provide a land-line number and registered business address? Do they have a website address? Would you really give your pc over to a human being who just provides you using a mobile number? Are they willing to provide proof of identity?
Can you pay by bank transfer or cheque? I would not recommend dealing with anyone only willing to accept cash.